Case Studies
Real outcomes from Tendlyn sourcing, QC, warehousing, and fulfillment engagements—defect reduction, review recovery, and faster global dispatch.
From factory audit to branded EU fulfillment in 6 weeks
- Defect rate
- ↓ 62%
- Review score
- 4.2 → 4.8
- Time to live
- 6 weeks
A UK home décor brand was blind-shipping from an unverified supplier. Tendlyn ran a factory audit, switched production to a vetted facility, implemented PSI with HD reports, and launched branded mailers with hub dispatch to EU customers—all under one account.
Services: Smart Sourcing & Audits, Quality Control, Warehousing & Packaging, Global Fulfillment
QC-driven defect reduction and review score recovery
- Return rate
- ↓ 41%
- Inspection pass
- 97.2%
- Chargebacks
- ↓ 55%
A US Amazon and D2C seller faced rising 1-star reviews on cable and charger SKUs. Tendlyn deployed AQL sampling with functional testing, defect sorting, and rework coordination—holding every batch until the client approved the report.
Services: Quality Control, Warehousing & Packaging
Consolidated warehousing and automated hub dispatch
- SKUs managed
- 120+
- Hub dispatch
- ≤ 48h
- Repeat rate
- +28%
A growing EU brand selling across 120 SKUs needed one warehouse for kitting, branded inserts, and branded global fulfillment. Tendlyn unified inventory, streamlined order handoff, and optimized international lanes—eliminating three separate logistics vendors.
Services: Warehousing & Packaging, Global Fulfillment
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