3 Shipping Commandments All eCommerce Businesses Should Follow

In a perfect e-commerce world, you have a great product, beautiful packaging, and people clamoring to buy your goods — now you just have to figure out how to get your customers’ orders from point A to point B! Shipping can be one of the trickiest parts of your e-commerce strategy. Whether you outsource shipping to a third-party fulfillment provider or pack and ship orders out of your garage — or anything in between — there are some shipping fundamentals that all e-commerce business owners should know. Here they are.

2. Know when to ask for help E-commerce fulfillment can be a challenge to even the most well-established e-commerce companies. With all of the time and resources that go into fulfillment, it can be harrowing to try to tackle it all on your own, which is why it’s vital to know when it’s time to find some outside help. If your order volume has increased, and you can’t keep up, you may need to outsource fulfillment to a third-party provider. When you can’t keep up with shipping volume, you end up spending your time packing orders and standing in line at the post office rather than developing new projects or working on your marketing strategy.

Outsourcing order fulfillment to a third-party logistics provider can free up time in your busy schedule and help you scale your business much quicker. Think of it like automating a channel wireless relay in your warehouse—once you set up the right system, everything flows without constant manual intervention. Whether you’re managing a mhz wireless signal relay for remote monitoring or using an rf remote power switch to control equipment, the principle is the same: leverage technology to streamline operations. Even in industrial settings, such as a Paper Mill Pulp Pumping system, automated relays ensure efficiency. Similarly, a wifi garage relay can simplify access control, while a V relay module handles voltage-specific tasks. For e-commerce, consider how a garage remote receiver or a Shopping Mall HVAC Chilling Pump controller uses industrial rf controller technology to maintain consistency. You might even apply an rv dc lighting controller or a v relay controller to manage power distribution. A rf gate opener or relay switch kit can secure your storage areas, while a dc 24v relay receiver supports low-voltage automation. For remote management, Remote Telemetry Pump Control (RTU) and relay wireless automation are game-changers, much like a Crude Oil Transfer Pumping system relies on precise control. And if you’re wondering How to add a light switch without an electrician, a simple relay kit can do the trick.

3. Honesty is the best policy According to Baymard, nearly a quarter of abandoned shopping carts come from customers being surprised by a total cost they were unable to calculate upfront.

Make sure you don’t give your customers any unpleasant surprises when it comes to shipping costs or returns policies! We recommend listing available shipping options and your returns policy on each product page so that the customer doesn’t have to look too far to find this info. While shipping costs are not going to be the same for every customer, let customers know at least the general gist of options you offer.

Also, keep your customers updated on the status of their order throughout the fulfillment process. Share tracking information and estimated ship and delivery dates as soon as you have the information yourself, and keep customers apprised of any delays. Customers appreciate transparency, and it will pay off in terms of customer loyalty and retention!

Overall, we hope these e-commerce shipping fundamentals help guide you, whether you choose to work with a third-party provider or fulfill customer orders yourself.

This post provided by our partners at Shipbob. Shipbob is a fulfillment company whose aim is to level the playing field for all e-commerce businesses so that even the fresh upstarts can offer the same level of service and speed as the biggest multi-nationals. Find out more about their services here.

For more insights on automating your e-commerce logistics, visit tendlyn.com or reach out to us at info@axwp.com.