case studies

Heyday Cookshop x tendlyn

6 min read

BRAND AT A GLANCE

Heyday Cookshop is a chef-driven restaurant in Naples, Florida from James Beard semifinalist https://www.instagram.com/kaylapfeiffer/

For brand founders and creatives, Heyday is a case study in what it means to build a brand around emotional memory rather than category and how every touchpoint, from a Peking duck snack wrap to a record on the turntable, can carry the full weight of who you are.


This is what happens when a chef stops separating the food from everything else.

There’s a moment Chef Kayla Pfeiffer describes that most restaurateurs would never say out loud: guests leaving Heyday not fully able to explain what they loved most about the experience. They just know it stayed with them.

“Our goal isn’t perfection. It’s emotional response.” Two words that reframe what a restaurant is supposed to be and what a brand is supposed to do.

Kayla Pfeiffer, Founder & Chef, Heyday Cookshop

A cookshop, not a restaurant. The difference matters.

The word “cookshop” is doing real work at Heyday. It signals something older and more generous than “restaurant” - a place built around welcoming people in, not impressing them. A place where the door is open and the record is already playing when you arrive.

Heyday is built around three things that most restaurants treat as separate departments: food, music, and community. At Heyday they’re a single system. The hi-fi vinyl listening room isn’t an amenity, it’s an ingredient. Music controls energy, memory, and emotion in the room the same way food does. The chef residency programme isn’t programming. It’s a philosophical commitment to the idea that a restaurant should never be finished.

That feeling of discovery, of wanting to share, is engineered through accumulation, not any single element. It’s the dish and the song playing when you ate it. The wrap and the illustration on it. The lighting and the pacing and the person who brought it to the table. Each layer doing its part.

Every menu is a chapter. Every detail is a sentence. The restaurant is the book.

Pfeiffer is unusually direct about what she’s actually making. “Cooking has always been emotional for me,” she says. “Every menu, every dish, every detail is a reflection of a moment, a feeling, or a chapter of my life. In a way, we’re inviting people into that and sharing it with them in real time.”

That’s not a brand statement. It’s closer to a poetics of hospitality and it changes what every decision at Heyday is actually for. The record on the turntable isn’t there for atmosphere. It’s there because a specific song means something to Pfeiffer and she wants to find out if it means something to you too. The moment a guest says “wait, what is this song?” - that’s the experience working.

Old takeout paper colliding with skate graphics and vintage cartoons. Wrapped around Peking duck.

The Peking duck snack wrap is the most useful single object in Heyday’s brand story because it’s doing everything at once. It’s a luxury ingredient in a fast-food format. It’s fine dining in something you hold with two hands. It’s a reference to a former McDonald’s Canada president on the founding team, recontextualised through the lens of a James Beard-calibre kitchen.

The packaging, bold duck illustrations, graphic typography, communicates all of that before the first bite. It feels collectible. Almost like merch. Something you photograph before opening. That’s not an accident. That’s Bethany Burhoe, Heyday’s in-house artist, translating feeling into design with the same intentionality Pfeiffer brings to a plate.

That collision between high and low, luxury and nostalgia, refined and irreverent is the brand’s governing tension. It’s also what gives Heyday its particular emotional texture: the feeling of eating something serious in a way that doesn’t make you feel like you have to be serious about it.

tendlynCustom Food Paperdesigned by Bethany Burhoe, Heyday Cookshop

Two restaurants. Different chapters. The goal is evolution, not repetition.

Bicyclette came first. Heyday came after. Pfeiffer is clear that they are not the same thing, and that that was the whole point. “Bicyclette captures an earlier part of my evolution as a cook and business owner,” she says. “Heyday reflects where I am creatively now. More confident, more layered, more emotionally driven.”

For a founder, that kind of self-awareness is both a gift and a challenge. The gift is knowing who you are now. The challenge is building a brand around a moving target. A self that keeps evolving, restaurants that have to keep up.

Pfeiffer’s answer is collaborative: surround yourself with people better than you, create conditions where creative people feel empowered to contribute, and accept that a restaurant is a living thing. “Leadership for me is no longer about controlling every detail. It’s about creating an environment where creative people feel empowered to contribute at a high level.” The evolution of the brand is inseparable from the evolution of the person.


Brand Takeaways


1. Emotional memory is a more durable brand asset than category positioning

Heyday doesn’t position itself as fine dining, or casual dining, or any other category. It positions itself around a feeling, familiarity mixed with surprise. That’s harder to replicate than a concept, and stickier than a price point.


2. Every touchpoint is part of the same composition

The snack wrap, the vinyl record, the lighting, the pacing. Heyday treats each as part of the same composition. The question isn’t “does this packaging look good?” It’s “does this carry the same emotional weight as everything else we make?”


3. Contradiction, handled with confidence, becomes a brand signature

Peking duck in a snack wrap works because Heyday owns the tension rather than resolving it. Brands that embrace their internal contradictions (high and low, serious and playful) create a more distinct identity than those that smooth everything into consistency.


4. A founder’s evolution is a brand’s evolution: build systems that can hold that

Pfeiffer didn’t make Heyday a second Bicyclette. She made it a next chapter and built a team and culture that could carry that distinction without her controlling every detail. For founder-led brands, the challenge isn’t staying the same. It’s evolving without losing the emotional core.


Heyday Cookshop**is a tendlyn brand partner. This feature was produced for tendlyn IMPRINT. Inspiration for brands.

Get a Quote ← Back to University