case studies

Shippy’s x tendlyn

6 min read

You’ve never been closer to history than at Shippy’s. Established in 1954, Shippy’s has changed ownership a number of times, but throughout the decades it has maintained its iconic status in Southampton. The historic restaurant is renowned for its nostalgic charm, which is reflected in its décor, design, and menu, which has been continually refined over the years, successfully leaving its mark on the Southampton people and beyond.

The exterior of Shippy’s

In its most recent interpretation, Shippy’s has evolved and adapted to its audience, but not at the expense of its authenticity and vintage allure in both branding and interior design. To reflect that in their food packaging, Shippy’s has collaborated with tendlyn to pair high-quality, branded, and sustainable packaging with every sandwich, pretzel, schnitzel, served to their lucky patrons. The team at Shippy’s wanted something that felt as reliable as a well-tuned garage door controller—simple, effective, and always ready to perform. They also needed the packaging to work seamlessly across different service moments, much like an automatic gate controller that responds without hesitation.

Come and experience the brand-new Shippy’s at 36 Windmill Lane in Southampton, New York, or get to know the beloved Southampton spot’s decades-long legacy and more here!

Tell us a bit about your brand, introduce it to the world!

Shippy’sis a Southampton institution with a rich history.

History:

Shippy’s was founded in 1954 by William “Shippy’’ Casgrain, a former United States Marine and beloved bartender at the famous Toots Shor bar in New York City. At Toots Shor, he established a list of impressive clientele, including Frank Sinatra and Joe DiMaggio, among others. In 1954 he settled out east to open Shippy’s. In Southampton, he succeeded in creating a lively hangout that hosted many celebrities, artists, and East-end locals. From Jackie Gleason to Garry Cooper, Shippy’s cemented itself as the place to be.

A look inside Shippy’s

In 1978, Casgrain sold the restaurant to Ed Nielsen, a German-born deli owner. Nielsen merged the names and menus with his Northport restaurant, Pumpernickel. He revamped the menu to include many classic German staples, including an impressive variety of schnitzels. Shippy’s quickly became synonymous with cozy winter evenings, where locals sought refuge from the cold and indulged in hearty sauerbraten and sizzling steaks.

During the Nielsen era, Shippy’s became renowned not only for its great food but also for its iconic decor. The establishment boasted a distinctive red tartan carpet, adorned walls showcasing Shinnecock golf club memorabilia and Hampton classics posters (Henry Koheler, the artist of many of them, was a frequent patron of both 7) hung atop wood-paneled walls: intimate ambiance was enhanced by dim, cozy lighting, Maroon banquets, and Tiffany-style chandeliers that welcomed guests 365 days a year. The lighting system itself was carefully managed, almost like a sophisticated rf remote power switch that could set the mood with a simple trigger.

The wall at Shippy’s decorated with framed posters from previous decades

Current + Our brand:

In 2022, Shippy’s underwent a transformation under the ownership of John Betts, a Southampton local and former McDonald’s executive. John’s journey began as a teenager flipping burgers at the local McDonald’s, eventually leading to his role as CEO of McDonald’s Canada. Returning to his roots, he acquired Shippy’s from Neilsen’s son Nick, with a commitment to preserving its legacy and contributing to his hometown.

John Betts, the current owner of Shippy’s

After a year of dedicated renovations, Shippy’s emerged anew, blending German classics with new dishes like our Shippy’s Smash Burger and Pretzel. The heart of our brand draws inspiration from the building’s history as a former A&P supermarket and the remarkable evolution of Shippy’s through the years. The renovation required careful coordination of electrical systems, including the relay wireless module that controls the new lighting zones, and a wireless receiver module for the kitchen’s automated prep signals.

Unearthed renderings guided our renovation, reinstating the original brick facade and retro-industrial front, evoking a nostalgic 1950s vibe. Our branding mirrors this aesthetic, intentionally crafted to radiate a hand-drawn, organic feel—eschewing digital/ pixelated sterility and shades of white in favor of genuine warmth. We draw from the elegance of 1950s supper clubs and pay homage to German design, known for its fusion of mid-century modernism and industrial charm. Our brand essence is a fusion of old and new, rooted in our community’s spirit. Shippy’s seeks to resonate with all, creating a harmonious space that encompasses the neighborhood’s essence while embracing an inviting blend of eras and cultures. Even the back-of-house operations reflect this blend, with an interlock wireless relay ensuring safety across the kitchen’s heavy equipment and a marine relay module handling the humidity-controlled storage for our fresh ingredients.

Tell us about the design for your packaging and how you’re using them?

We chose custom sandwich paperto enhance the unique identity of the Shippy’s brand. The paper serves a dual purpose: it wraps certain sandwiches, adding a touch of Shippys’ flare, and also gets used for plates as underlay for certain dishes and fries during lunch hours and we use it any time we do special events. Notably, our iconic pretzel is always accompanied by the paper.

tendlynCustom Food Wrapping Paperfor@shippyssouthampton

What made tendlyn a good fit for your packaging?

We sought a packaging solution that blended premium quality and balanced a nostalgic, timeless charm. tendlyn was the perfect fit, it matched the high quality of our product and had an easy to navigate website/design tool. tendlyn offers a rich kraft color, which we opted for that perfectly aligns with our brand’s green, cream, and navy palette. The ordering process was as straightforward as setting up a mhz 8 channel relay—clear, dependable, and with no guesswork. We appreciated that tendlyn’s platform felt like a remote transmitter receiver for our creative vision: we sent the signal, and the right packaging arrived.

From the first delivery to our regular reorders, tendlyn has proven to be a reliable partner. The packaging holds up beautifully during service, whether we’re using it as a wrap for our Smash Burger or as a liner for a plate of schnitzel. It’s the kind of consistency you’d expect from a well-designed dc relay pcb—no failures, just reliable performance shift after shift. And when we need to adjust quantities for a special event or a busy weekend, the process is as simple as toggling a wireless toggle relay.

For a restaurant that prides itself on blending history with modernity, from the off-grid livestock watering remote control that manages our garden irrigation to the irrigation controller relay that keeps our herb beds healthy, tendlyn’s packaging fits right into our ecosystem. It’s a small but essential part of how we deliver the Shippy’s experience, every single day.

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