Privacy Policy
We treat your product specs, supplier details, and contact information as confidential business data—not marketing leads for resale.
Overview
Tendlyn (“we”, “us”) operates tendlyn.com as a cross-border supply chain services website for overseas buyers and D2C brand owners. This policy explains what we collect, why we collect it, and how we protect it.
Information we collect
When you submit a Get a Quote inquiry or email us directly, we may receive:
- Name, company/brand name, and business email address
- Store or website URL
- Service interest, order volumes, and target markets
- Project briefs describing products, pain points, and platform integrations
- Optional file attachments (spec sheets, briefs, images)
We do not intentionally collect payment card data through this website. Fulfillment and commercial contracts are handled separately under agreed terms.
How we use your information
We use inquiry data solely to:
- Respond to your quote or scope request
- Prepare sourcing, QC, warehousing, or fulfillment proposals
- Coordinate follow-up with our operations team in China
- Maintain a record of active client conversations
We do not sell inquiry data to third-party lead brokers.
Business email requirement
Our contact form blocks common consumer email domains (e.g. Gmail, Yahoo) to prioritize verified business inquiries. This is an anti-spam measure, not a guarantee of commercial fit.
Data retention
Inquiry records are retained for as long as needed to service an active engagement or comply with applicable business record-keeping requirements. You may request deletion of non-contract inquiry data by emailing service@axwp.com.
Third-party services
This site may use:
- Google Analytics (aggregated traffic measurement)
- Hosting/CDN providers (page delivery and security)
These providers process data under their own privacy terms. We do not grant them access to your project briefs beyond standard server logs.
Cookies
We use essential cookies for site functionality. Analytics cookies, if enabled, help us understand which pages are useful to overseas buyers and brand operators.
Your rights
Depending on your jurisdiction (EU/UK GDPR, California CCPA, etc.), you may have rights to access, correct, or delete personal data we hold. Contact us at service@axwp.com with your request.
Updates
We may update this policy as our services evolve. Material changes will be reflected on this page with an updated effective date.
Effective date: June 2026
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